Neil Grimshaw ACII Chartered Insurance Broker, Ravenhall Risk Solutions
Degree I Account Executive I Founding Director
What do you do in a typical working day?
As a Director, I have a book of clients that I look after, as well as my new business targets. I also am responsible for marketing, recruitment, compliance, accounts and the day-to-day running of the business. With twenty staff the role is a very busy one!
How does your role fit into the wider risk picture?
As Director of a regional broker I feel that I fit into the risk picture as the leader of a team of individuals who look after our clients' needs, but I also have a responsibility to assist in the progression of the insurance broking industry and I do this through my roles within BIBA, our trade body. I aim to use this role to establish Ravenhall as a nationwide broking house.
What do you enjoy most about your job?
Dealing with customers, as no two clients are the same - nor is one day the same as the next within my job! The diversity and challenges within my role are forever keeping me hooked on the sector. I work very hard but the rewards are amazing, not least the satisfaction of allowing things to happen by removing risk from business, trade and commerce.
What is the most challenging part of your role?
Becoming a manager of people. It's hard to go from working on your own to working with and managing others. People all work differently and management is about allowing them to do that within your own parameters. It's satisfying when you get it right, soul-destroying when you get it wrong!
What do you need to be successful in your role?
Patience, drive, ambition, determination, people skills, accuracy, the ability to delegate, time management skills and an inability to contemplate failure.
Have you taken any professional qualifications?
Yes I am an Associate of the CII following the completion of my Advanced Diploma. I am also a Chartered Insurance Broker. I am currently working towards Fellowship of the CII.
What have been your career highlights so far?
Winning two Insurance Times awards in 2008; a UK Broker award for Young Broker in 2008 and the BIBA Young Broker of the Year award in 2009. Moving Ravenhall into new purpose-built offices to take us to the next stage of development.
What are the main benefits of working in the profession?
Insurance careers are diverse and build skillsets that are so varied they can be taken all over the world. These skillsets can allow individuals access to a whole array of career opportunities.
Why did you choose a career in insurance?
There are great opportunities to develop professionally. There are also some wonderfully rewarding packages available as you move forward within this dynamic and innovative profession.
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