Erik Bergqvist DipCII, Trygg-Hansa, Sweden
Law degree | Graduate Trainee | Claims Handler I Portfolio Manager
Who is your employer?
I work for RSA through our local branch in Sweden, Trygg-Hansa.
What is your role?
I work as a Portfolio Manager for the Swedish Commercial Motor business.
What were you doing before this role?
Before moving in to this role, I had a role within Claims which involved claims analysis, finding the bigger picture behind the numbers.
What do you do in a typical working day?
There are a lot of things going on, so it's rare to have any day the same as another. A few things would include: analysis of the performance of the book as a whole or on certain segments or even subsequents; discussions with the Product department or Sales to look into new product concepts to support sales; working with the Pricing team on the tariff; and setting the strategy for the book as a whole.
How does your role fit into the wider risk picture?
A good description of the Portfolio Manager role is a jack of all trades. There's interaction with pretty much every single function within the organisation at some point of a cycle. It's a very central role in that you are not only setting the strategy for the portfolio but also co-ordinating work to drive the strategy forward.
What do you enjoy most about your job?
As I mentioned above, the diversity of the role is fantastic. It's a long term role where you'll get a lot of new insights and learnings. As the insurance market is ever-evolving, there is always something new to pick up or a new angle to approach something.
What is the most challenging part of your role?
The need to juggle a lot of things at the same time. There are days where you're looking into things at a very granular level, but also days where you are at a very high level. Finding that balance can be a bit of a stretch sometimes, but again, the variety of it all is also what makes it exciting.
What do you need to be successful in your role?
At the forefront of it all I would say stakeholder management. You need to communicate with a lot of people on a lot of different levels and roles in the day-to-day job. As such, it's key to be able to communicate clearly about what's happening and what's being done. Analytical skills are definitely a big plus, but they're not helful if you don't act fast.
Have you taken any professional qualifications?
I have done three CII exams and have accreditation for my LLM as well.
What has been your career highlight so far?
I think the biggest highlight so far is successfully enrolling on the Global Technical Graduate Programme with RSA. It provided me with a great opportunity for global networking and obtaining an in-depth understanding of the insurance business. And making a lot of new friends all across the world!
What are the main benefits of working in the profession?
The fact that the insurance profession is so multi-faceted is in itself a great benefit. There's something for everyone and that really gives you access to some very interesting and challenging career paths.
Why did you choose a career in insurance?
To be honest - it was by chance. I had nearly completed my thesis for my Law degree and was looking for a job. I had considered the insurance sector but didn't know much about it, so I was browsing around and sent in an application. When they called me for an interview I started looking into the sector a bit more, and was quite intrigued by the career paths available. Having spent some time here now, I'm very satisfied with my choice and can recommend anyone interested to have a closer look at the business.
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