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Natalie Chalk, Ageas

Natalie Chalk, Ageas

Business Management degree | Compliance and Risk Management Graduate Trainee I Product Analyst for Ageas 50

What do you do in a typical working day?

Every day is different and full of variety, which is very fulfilling. My work ranges from new product launches, new product development, relationship management, project management, existing product portfolio management and risk management. We work closely with our Compliance team to ensure all our existing products offer value to the customer and new products are built for the customer needs and demands. My job is challenging and every day I continue to learn something new which helps me develop my experience and contribute to my career going forward.

How does your role fit into the wider risk picture?

I am part of the Product Management team which currently sits within the Marketing department, one of the support functions of the business. We work with all other areas of the business on a day-to-day basis. 

What do you enjoy most about your job?

The variety - no two days are the same! I always have numerous opportunities to learn and develop to build on my working knowledge of each part of the business, and understand the company strategy. I enjoy being a part of a forever-growing business and contributing to this growth on a daily basis. Knowing I am a valued member of a great company and team makes my job even more enjoyable. 

What do you need to be successful in your role?

I need to be enthusiastic, energised to learn, and able to work both independently and across many teams. It is essential to have great people skills as I work with people both in the business but also with companies outside of the Ageas business. Determination to deliver is essential to my role and to always remain customer focused which is key in any business.

Have you taken any professional qualifications?

I have completed the CII Certificate in Insurance.

What have been your career highlights so far?

There have been so many! The main one recently has been an approach I have implemented across all the Ageas Retail companies (eg KwikFit, Castle Cover, RIAS) which enables the business to fairly review products. I presented this work to the Managing Directors and CEO of Ageas UK and Ageas Retail and received very positive feedback and their full support to continue to progress the project. 

What are the main benefits of working in risk?

It provides an education on all areas of the insurance business and opens up a wide range of careers across the financial services industry. It offers the opportunity to continue my education with the focus on a professional qualification. 

Why did you choose a career in risk?

I worked for Ageas Insurance Limited in the evening as an administrator whilst completing my A levels and degree during the day at college and university. This gave me a good insight into the insurance world and I found it interesting. I also enjoyed the Ageas culture and their professional approach to their customers and business.

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