Kris Rutherford DipCII, Ageas
College | Affinity Sales | Learning and Development Officer
What were you doing before this role?
I joined Ageas when I finished college and took a role in the Affinity sales department. I spent two and a half years there selling Age Concern policies to the over 50s. Looking for a new challenge I applied for, and was successful in obtaining, an internal Learning & Development vacancy.
How does your role fit into the wider risk picture?
I help Ageas staff with their CII studies at Certificate and Diploma level. I also deliver revision workshops and help people through their Apprenticeships. I deliver induction training to new staff members and teach the principles of insurance, a course taken by all new recruits to Ageas. My team is responsible for ensuring staff are compliant with regulations and have the right skills and knowledge to perform their roles to a world-class standard.
What do you need to be successful in your role?
The main qualities required to be a successful Learning & Development Officer are patience, good communication skills, relationship building skills, good time management in the training room and the flexibility to think on your feet and adopt new techniques and approaches. A willingness to learn is also vital.
Why did you choose a career in insurance?
My college qualifications in Law provided an appropriate platform for a sector which offers a wide variety of jobs. In particular, Ageas offers excellent opportunities for progression.
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