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Controls and Operations Assistant with Chaucer

Controls and Operations Assistant with Chaucer

An exciting new role has come up with Chaucer as a Control and Operations Assistant.

This role supports the Controls and Data Assurance (CDA) Manager by:


  • Collating, reviewing and maintaining multi-departmental key process monitoring timetables, ensuring adherence to timetables, including query resolution and reporting of results to key stakeholders
  • Distribution and monitoring of quarterly self-certifications / associated across the business
  • Collating and reviewing operational process KPI and drafting reports for Governance committees
  • Improving operational effectiveness and efficiency through the delivery of best practice process standards and continuous key process improvement

There may be an opportunity to complete the Level 3 Apprenticeship in Insurance on an 18 month programme.

About Chaucer

Chaucer is a leading specialty insurance group providing clients with proven smart risk solutions for underwriting and claims. Their enterprising and trusted experts offer market-leading cross class capabilities, empowered decision-making and a tailored approach.

The main responsibilities:

  • Key Process Management
  • Process Framework
  • Strategic Sourcing
  • Controls and Data Assurance

Re-insurance Operations

Relevant experience:


• Typically has at least one years’ work experience

Technical skills:


• Highly developed numerical skills

• Intermediate knowledge of MS Excel, Word and PowerPoint


• Knowledge of Lloyd’s and financial services regulatory regimes

• Intermediate knowledge of MS Visio and experience of process mapping

Education and Qualifications


• 3 A Level qualifications


• Bachelor’s Degree or equivalent combination of education and work experience

Personal skills:

To be successful it is important that you have the following skills:

  • Thorough
  • Self-management
  • Collaboration
  • Communication
  • Able to take initiative
  • Influencing

Interested? Click here for more information

To apply for this role, please send your CV to

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