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Summer placement brings value to Paige

Summer placement brings value to Paige

We took some time out to catch up with Emilie Paige Wilson, a final year student of International Business, Finance and Economics at the University of Manchester.

Where did you do your placement?

I completed a nine week summer internship at Backhouse Independent Brokers, in Lancashire.

What did you do in a typical working day?

A normal day for me would start at 9 am and finish around 5 pm. Due to this placement being rotational, I never really had a typical day. One day I would be working alongside one of the commercial brokers, helping them update various clients, assisting in renewals as well as visiting new clients to obtain a better understanding of what insurance needs they required for their businesses. On other days I would be working alongside the claims department, contacting various insurers investigating the status of various ongoing claims and learning how to process them. Interspersed with this there would be days when I attended client meetings, helping to generate new business, assess the validity of claims and learning how to resolve client issues.

What did you enjoy most about your placement?

One of the things I enjoyed most was the variety of work I was exposed to. I was afforded the opportunity to work with every department within the company, which developed my understanding of the relationships between the departments, their roles and functions and how they interacted.  One of the aspects I particularly enjoyed was meeting clients and witnessing first-hand how different types of insurances are developed to protect them. During my time I was able to participate in the entire process of obtaining new clients, developing the most appropriate insurance platform, obtaining and issuing the insurance itself and ensuring that the client received the best possible service throughout the duration of the contract.

What was the most challenging part?

The most challenging part of my internship was getting used to the insurance terminology. During the first couple of weeks I created a glossary of terms which I was able to reference when needed. As I was the first undergraduate to participate in an internship with Backhouse I was able to use my experience to develop a graduate programme booklet which will be used for future undergraduates participating in such an internship at Backhouse.

What do you hope to do as a career?

After completing this placement I have gained considerable understanding of the various roles brokers have within the industry as well as the processes and procedures. After graduating next year I plan to move down to London to obtain a role within a broker house which works within the London market at Lloyd's. From there I hope to complete my CII exams and to specialise in either Marine & Specie or Aerospace insurance.


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